The Runda team have vast experience in market testing and mystery shopping. We have created the procedures and set the standards by request of national tourism bodies.
Our Projects
Through market testing and mystery shopping, experts within the Runda team assess experience/service delivery, providing constructive feedback to improve the quality of delivery to maximise customer satisfaction and revenue generation.
Fáilte Ireland
National standardisation of Market Readiness Testing and Commercial Capability processes
2023
Fáilte Ireland
Market Readiness Testing and Commercial Capability assessments for + 150 tourism businesses
2023
Tourism Northern Ireland
Market Testing, Commercial Capability and Resourcing assessment for +90 Embrace A Giant Spirit brand-aligned tourism experiences
2021
Atlantic CultureScape Programme
Assessment of Market Readiness of 16 intangible cultural heritage experiences
2022
Visit Causeway Coast & Glens
Market Readiness assessment for + 30 outdoor activity/adventure, food/drink, craft, and wellness experiences
2022 – 2023
Sport Ireland Campus
Assessment of readiness for business tourism – M.I.C.E customers
2023
Newry Mourne Down District Council
Assessments for culture/heritage, food/drink, outdoor activities/adventure providers and hospitality businesses
2019 – ongoing
Private customers: accommodation providers, visitor experiences and attractions
Quality standard assessments for a broad range of private companies
2018 – ongoing
Discover More Projects
Our Customers
Tourism
Destinations
Public Sector
Agencies
National
Governing Bodies
Visitor Experiences
& Attractions
Events
& Festivals
Accommodation
Providers
Enriching Lives
Through Tourism
The Runda team is comprised of a team of industry professionals who are passionate about all things tourism. Goal-focused and solution driven, we only provide services based on senior-level, hands-on experience accumulated over several decades of working in the tourism and hospitality industry. We know how to achieve REAL results through an informed, professional, kind and empathetic approach.
We love to see our clients succeed, using tourism as a vehicle to enrich businesses, destinations and the lives of people in ways that support livelihoods and economies, building social cohesion and pride in communities.
Get in touch
Contact Us
Tel: +353 1 498 35 23
Email: hello@runda.ie
Head Office: 133A Rathgar Road,
Rathgar, Dublin 6
Regional Offices: Kildare, Donegal, Derry/Londonderry, Limerick, Cork, Galway and Kerry