Runda Privacy Policy

As a registered Irish business, Runda is committed to protecting the privacy of our users and customers. This privacy policy (“Privacy Policy”) is intended to inform you on how we gather, define, and utilise your Information.

This applies to information collected by us or provided by you through our website or in any other way such as by email, phone, by post or in meeting discussions.

All your personal Information shall be held and used in accordance with the EU General Data Protection Regulation 2016/679 (“GDPR”) and national laws implementing GDPR and any legislation that replaces it in whole or in part and any other legislation relating to the protection of personal data. If you want to know what information we collect and hold about you, or to exercise any of your rights as set out below, please contact us via e-mail at hello@runda.ie

What is the legal basis for processing your Information?

• It is necessary for compliance with a legal obligation. We are subject to certain legal requirements which may require us to process your Information. We may also be obliged by law to disclose your Information to a regulatory body or law enforcement agency.
• It is necessary for the purposes of legitimate interests – either we, or a third party, will need to process your Information for the purposes of our (or a third party’s) legitimate interests, provided we have established that those interests are not overridden by your rights and freedoms, including your right to have your information protected. Our legitimate interests include responding to requests and enquiries from you or a third party and the delivery/implementation of our services. Also used as a tool for optimising our website and customer experience.

What information is collected?

• You may provide us with personal information when using the contact form, information such as name, company name, email address, phone number and any additional information entered in the comments box.
• We may retain email correspondence for our own records.
• Notes from phone calls or meetings with Runda staff members may be stored.
• Information about your computer, including where available your IP address, operating system, browser type and the geographical location of your computer, for system administration, prevention of fraud or business lead identification purposes. We also use statistical and user behaviour analysis software such as Google Analytics and Facebook Pixel to help us improve user experience on our website.

How is your information used?

• We will hold, use and disclose your information for our legitimate business purposes including answering or dealing with the purpose of the query, or implementation/quotation for the product or service(s) requested and any follow-on service or product dealings in the event of a customer.
• We may share your information with third parties in the course of our work such as professional service providers and sub-contractors.
• We may send you emails and postal communication relating to our services.
• We use the Device Information that we collect to help us screen for potential risk and fraud and to improve and optimize our Site for example, by generating analytics about how our customers browse and interact with the Site.

How do we protect your personal information?

• We restrict access to information to employees, contractors and agents who need to know this information in order to operate, develop or improve the services that we provide. We ensure that we have appropriate physical and technological security measures to protect your Information; and we ensure that when we outsource any processes that the service provider has appropriate security measures in place.
• We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risks that are presented by the processing of your Information.
• Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of any data transmitted to us and any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. To the extent permitted by law, we are not responsible for any delays, delivery failures, or any other loss or damage resulting from (i) the transfer of data over communications networks and facilities, including the internet, or (ii) any delay or delivery failure on the part of any other service provider not contracted by us, and you acknowledge that our Site may be subject to limitations, delays and other problems inherent in the use of such communications facilities.
• We cannot guarantee the prevention of cyber-attacks such as hacking, spyware and viruses. Accordingly, you will not hold us liable for any unauthorized disclosure, loss or destruction of your information arising from such risks.

How long do we retain your information?

• We will only retain your Information for as long as is necessary for the purpose for which we have collected it. The criteria that we use to determine retention periods is determined by the nature of the data and the purposes for which it is kept.
• We will maintain your data for statistics related to business lead activity and quotations. If you are a Runda customer, we will retain your data for the full duration for which we provide you with our services and for a period of 6 years after to ensure compliance with tax requirements.

What are Cookies?

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. Cookies make your browsing experience better by allowing our Site to remember your actions and preferences. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower. Further information on cookies can be found at https://wikis.ec.europa.eu/display/WEBGUIDE/04.+Cookies+and+similar+technologies

External Sites

Runda is not responsible for the content or practices of third party websites that may be linked to our Site. We are also not responsible for any information that you might share with such linked websites. You should refer to each website’s privacy policy before disclosing any information.

Changes to our Privacy Policy?

By using our Site you agree to the terms set out in this privacy policy. This policy can be changed by us at any time. As you are bound by any such revisions, we recommend that you review this policy regularly.

How can you contact us?

If you need to contact us in relation to your rights as set out in this policy, please contact us via email at hello@runda.ie